Enterprise Content Management

Filed Under (Content Management) by Fawad on 25-05-2010

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Enterprise Content Management

Enterprise content management can be referred to as data management strategies, methods and technologies implemented in various organizations, agencies and corporations. These set of tools are used to manage, capture, store and obtain critical information for the smooth operation of the organizations.

The main objectives of enterprise content management (ECM) are to remove bottlenecks, streamline accessibility, maintain integrity and reduce overheads. As per the definition of ECM, it can be broken into following components as mentioned below:

  • Store – The temporary information can be stored for future use and updates.
  • Capture- This involves obtaining, creating and organizing the information.
  • Manage- The information is modified, process and employed whenever required.
  • Preserve- The information which is not to be used and modified frequently can be stored for long term
  • Deliver- The information is provided to the clients and end users whenever they request.

Return on Investment (ROI)

Companies may have various departments including Finance & Accounting, Marketing, and Administration, IT, Legal and so on. These documents maintain their documents, reports and sheets to facilitate people for easy accessibility to the solutions. The following has been achieved with the help of enterprise content management (ECM).

  • Increasing Productivity- With ECM, is has become easier for various departments of organization to work together. The decision making cab be more effective with the availability of organized and accurate information. Collaboration has become an easy task with the use of ECM as clicking on the hyperlink.
  • Saving time – The time taken to retrieve the paper or document can take 10 seconds. This is because of the reason that it has been scanned and archived with the help of ECM. This saves lots of time in locating a document.
  • Elimination Duplication of effort- ECM is helpful in reducing the time taken to find out any marketing image and collateral. They reduce the cost of re-creating the content.
  • Reducing hiring costs- It is important to provide employees all the tools required to work efficiently. This will reduce the stress on the employees and the organization will be able to retain their employees. This can be achieved with the help of ECM, the staff will be able to work efficiently, and hence the expenses on hiring new employees will be minimized.


In order to be in compliance with government policies and regulations, the organizations must manage, collect and archive critical business information. ECM solutions are helping leading organizations in accelerating and streamlining corporate governance and compliances all over the world. Enterprise content management systems enable the organization to improve business processes and achieve compliances.


It must be noted that acquiring and implementing enterprise content management systems require huge investments at first place. This is because of the reason that the ECM pricing models and somewhat complex.

So, in order to implement these systems in the organizations requires proper planning, bases of requirements and special approvals from the top level management. However, the benefits are numerous after ECM has been set up properly in the organization.

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